Concentrix Freshers hiring 2025 for Application Support Engineer Apply now In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix.
About Company
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.
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Job Summary:
To keep an eye on and preserve the effectiveness of our software applications, we are looking for a skilled application support engineer. Your responsibilities in this position will include working with colleagues, successfully completing code migrations, and reporting to our senior software engineering team. Additionally, you will be expected to assist our clients with their IT needs.
To improve business operations, application support engineers supervise the setup and upkeep of software applications. Installing updates, debugging, and optimizing software application performance are some of their responsibilities. They might work as independent contractors or be hired by businesses.
| experience is required | Freshers |
| Educational Qualification | Any Graduate |
| Location | India, Bangalore |
| CTC | 7 LPA |
Your Role and Responsibilities
- Investigate low severity production problems in Trade Portal application (i.e. alternative or work around is available) which involves considerable analysis.
- Recreate problem related to Trade Portal app in test environment, analysis, determination & attempted resolution.
- Testing fixes related to Trade Portal application in UAT, Standby and Production
- Support Trade Portal application installation & configuration in multiple environments from time to time (UAT/Standby/Production)
- Support Trade Portal application maintenance (preventive & adaptive) as required.
- Support the testing of any fix or version migration related to OS/ Web Sphere /Oracle in UAT/Production
- Co-ordination with DBA on issues related to Database and work on recommended solutions.
- Co-ordination with Server/Storage/Network teams for resource monitoring like CPU, memory usages etc. of the App and DB servers. Take up application fine-tuning activities.
- Provide application support for any planned activity like server movements (UAT/Prod/DR), DR Drills, etc. of Trade Portal application and other interfaced/impacted/related applications.
- Participation in discussion reg. the CR’s/SFR’s in Release Control Board meeting, OS/DB baseline reviews, etc., if required
- Add more issues/resolutions in the KB document for the DPC support team.
- Handling of any adhoc data/queries required by BTG, IT, Management, regulatory, etc. related to Trade Portal application.
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Skills needed:
- an undergraduate degree in computer science, information technology, information systems, software engineering, or a related field.
- proven expertise in a related field as an application support engineer.
- advanced proficiency with Python, Ruby, Javascript, C++, and other front-end and back-end programming languages.
- the capacity to track performance, record configuration changes, and oversee code migration.
- outstanding capacity to offer web-based clients and internal departments front-end support.
- advanced competence in identifying and fixing application error causes.
- understanding of AES, or advanced encryption standards.
- the capacity to stay up to date with application design innovation.
- Outstanding communication abilities
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